{"id":54,"date":"2025-04-09T11:05:28","date_gmt":"2025-04-09T09:05:28","guid":{"rendered":"https:\/\/colussigroup.it\/servizio-clienti\/servizio-clienti\/"},"modified":"2025-07-18T10:00:58","modified_gmt":"2025-07-18T08:00:58","slug":"servizio-clienti","status":"publish","type":"page","link":"https:\/\/colussigroup.it\/servizio-clienti\/fr\/","title":{"rendered":"Service client"},"content":{"rendered":"\n<div class=\"wp-block-group teaser-content has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--20)\">\n<p class=\"is-style-default\">Pour toute information, signalement ou suggestion concernant les produits du Groupe Colussi, notre service client est \u00e0 votre disposition. Vous pouvez nous contacter via WhatsApp au <a href=\"https:\/\/wa.me\/3385037207\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>338 5037207<\/strong><\/a> ou appeler le <strong>num\u00e9ro gratuit<\/strong> <strong><a href=\"tel:800865143\" target=\"_blank\" rel=\"noreferrer noopener\">800 865 143<\/a><\/strong> (disponible du lundi au jeudi, de 13h30 \u00e0 17h30, et le vendredi, de 13h30 \u00e0 16h30).<\/p>\n\n\n\n<p class=\"is-style-default\">Remplissez le formulaire en ligne ci-dessous.<\/p>\n<\/div>\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f290-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"290\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/servizio-clienti\/fr\/wp-json\/wp\/v2\/pages\/54#wpcf7-f290-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"290\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f290-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:290,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;altra-azione&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;azione&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Autre&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;notice_dismissed_rollback-cf7-6.1.1&quot;:true}}\" \/>\n<\/fieldset>\n<!-- CONTENITORE DEL FORM -->\r\n<div class=\"form-container\">\r\n  <!-- 1. DONN\u00c9ES PERSONNELLES DU CLIENT -->\r\n  <div class=\"row\">\r\n    <div class=\"col-12\">\r\n      <h3 class=\"mt-3 mb-1\">Donn\u00e9es personnelles du client<\/h3>\r\n    <\/div>\r\n    <div class=\"py-2 px-3 card-form\">\r\n      <div class=\"row\">\r\n        <div class=\"col-md-6\">\r\n          <label for=\"nome\" class=\"form-label\">Pr\u00e9nom *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"nome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nome\" \/><\/span>\r\n        <\/div>\r\n        \r\n        <div class=\"col-md-6\">\r\n          <label for=\"cognome\" class=\"form-label\">Nom *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"cognome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cognome\" \/><\/span>\r\n        <\/div>\r\n        \r\n        <div class=\"col-md-6\">\r\n          <label for=\"email\" class=\"form-label\">Email *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\r\n        <\/div>\r\n        \r\n        <div class=\"col-md-6\">\r\n          <label for=\"telefono\" class=\"form-label\">Num\u00e9ro de t\u00e9l\u00e9phone *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telefono\" \/><\/span>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- 2. INFORMATIONS SUR LE PRODUIT OU LA MARQUE -->\r\n  <div class=\"row\">\r\n    <div class=\"col-12\">\r\n      <h3 class=\"mt-3 mb-1\">Informations sur le produit ou la marque<\/h3>\r\n    <\/div>\r\n    <div class=\"py-2 px-3 card-form\">\r\n      <div class=\"row\">\r\n        <!-- Informations de base du produit -->\r\n        <div class=\"col-md-4\">\r\n          <label for=\"brand\" class=\"form-label\">Marque *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"brand\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-select\" aria-required=\"true\" aria-invalid=\"false\" name=\"brand\"><option value=\"\"><\/option><option value=\"Agnesi\">Agnesi<\/option><option value=\"Colussi\">Colussi<\/option><option value=\"Del Monte\">Del Monte<\/option><option value=\"Giovanni Parenti\">Giovanni Parenti<\/option><option value=\"GranTurchese\">GranTurchese<\/option><option value=\"La Suissa\">La Suissa<\/option><option value=\"Misura\">Misura<\/option><option value=\"Pastificio Plin\">Pastificio Plin<\/option><option value=\"Sapori 1832\">Sapori 1832<\/option><option value=\"Vialetto\">Vialetto<\/option><\/select><\/span>\r\n        <\/div>\r\n        \r\n        <div class=\"col-md-4\">\r\n          <label for=\"prodotto\" class=\"form-label\">Nom du produit\/service *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"prodotto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"prodotto\" \/><\/span>\r\n        <\/div>\r\n        \r\n        <div class=\"col-md-4\">\r\n          <label for=\"gusto\" class=\"form-label\">Go\u00fbt ou indications sp\u00e9cifiques du produit *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"gusto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"gusto\" \/><\/span>\r\n        <\/div>\r\n      <\/div>\r\n      \r\n      <!-- Section avec images de r\u00e9f\u00e9rence -->\r\n      <div class=\"row mt-4\">\r\n        <div class=\"col-12\">\r\n          <h5 class=\"text-muted mb-3\">\ud83d\udccd Informations d'identification du produit<\/h5>\r\n        <\/div>\r\n        \r\n        <!-- Lotto et TMC\/Date d'expiration avec image lotto -->\r\n        <div class=\"col-md-12 mb-4\">\r\n          <div class=\"row align-items-start\">\r\n            <!-- Image lotto \u00e0 gauche -->\r\n            <div class=\"col-md-4\">\r\n              <div class=\"reference-image-side\">\r\n                <div class=\"image-container\">\r\n                  <img decoding=\"async\" src=\"https:\/\/colussigroup.it\/servizio-clienti\/wp-content\/uploads\/lotto.jpg\" alt=\"Exemple Num\u00e9ro de Lot\" class=\"reference-img\"\/>\r\n                  <div class=\"image-caption\">\ud83d\udccb Num\u00e9ro de Lot<\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            \r\n            <!-- Champs \u00e0 droite -->\r\n            <div class=\"col-md-8\">\r\n              <div class=\"row\">\r\n                <div class=\"col-md-6\">\r\n                  <label for=\"lotto\" class=\"form-label\">Num\u00e9ro de lot *<\/label>\r\n                  <span class=\"wpcf7-form-control-wrap\" data-name=\"lotto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"lotto\" \/><\/span>\r\n                  <div class=\"form-text\">Ins\u00e9rez le num\u00e9ro de lot imprim\u00e9 sur l'emballage<\/div>\r\n                <\/div>\r\n                \r\n                <div class=\"col-md-6\">\r\n                  <label for=\"tmc_scadenza\" class=\"form-label\">DLC\/DLUO *<\/label>\r\n                  <span class=\"wpcf7-form-control-wrap\" data-name=\"tmc_scadenza\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"tmc_scadenza\" \/><\/span>\r\n                  <div class=\"form-text\">Ins\u00e9rez la date d'expiration ou DLC (Date Limite de Consommation)<\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n        \r\n        <!-- Code EAN avec image -->\r\n        <div class=\"col-md-12\">\r\n          <div class=\"row align-items-start\">\r\n            <!-- Image EAN \u00e0 gauche -->\r\n            <div class=\"col-md-4\">\r\n              <div class=\"reference-image-side\">\r\n                <div class=\"image-container\">\r\n                  <img decoding=\"async\" src=\"https:\/\/colussigroup.it\/servizio-clienti\/wp-content\/uploads\/ean.jpg\" alt=\"Exemple Code EAN\" class=\"reference-img\"\/>\r\n                  <div class=\"image-caption\">\ud83d\udcca Code EAN<\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            \r\n            <!-- Champ EAN \u00e0 droite -->\r\n            <div class=\"col-md-8\">\r\n              <label for=\"ean\" class=\"form-label\">Code EAN *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"ean\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"ean\" \/><\/span>\r\n              <div class=\"form-text\">\r\n                <strong>IMPORTANT:<\/strong> En cas de multipack, ins\u00e9rez le code EAN du multipack lui-m\u00eame et non celui de la dose individuelle.\r\n                Le code EAN se trouve g\u00e9n\u00e9ralement sous le code-barres sur l'emballage.\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- 3. DESCRIPTION DU PROBL\u00c8ME -->\r\n  <div class=\"row\">\r\n    <div class=\"col-12\">\r\n      <h3 class=\"mt-3 mb-1\">Description du probl\u00e8me<\/h3>\r\n    <\/div>\r\n    <div class=\"py-2 px-3 card-form\">\r\n      <div class=\"row\">\r\n        <div class=\"col-12\">\r\n          <label for=\"problema\" class=\"form-label\">D\u00e9crivez en d\u00e9tail le probl\u00e8me rencontr\u00e9 *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"problema\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" name=\"problema\"><\/textarea><\/span>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- 4. DOCUMENTATION DE SUPPORT -->\r\n  <div class=\"row\">\r\n    <div class=\"col-12\">\r\n      <h3 class=\"mt-3 mb-1\">Documentation de support<\/h3>\r\n    <\/div>\r\n    <div class=\"py-2 px-3 card-form\">\r\n      <div class=\"row g-3\">\r\n        <div class=\"col-md-6\">\r\n          <label for=\"foto\" class=\"form-label\">Joindre des photos du produit *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"foto\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required form-control\" accept=\".jpg,.jpeg,.png,.webp\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"foto\" \/><\/span>\r\n          <small class=\"text-muted\">Limite: 3MB par fichier. Formats support\u00e9s: JPG, JPEG, PNG, WebP<\/small>\r\n          <div class=\"form-text\">\r\n            T\u00e9l\u00e9chargez une ou plusieurs photos du produit pour mettre en \u00e9vidence le motif de la r\u00e9clamation. \r\n            Cela nous permet de mieux \u00e9valuer le bien-fond\u00e9 des signalements.\r\n            Vous pouvez t\u00e9l\u00e9charger des photos du produit, de l'emballage, ou des \u00e9ventuels dommages constat\u00e9s.\r\n          <\/div>\r\n        <\/div>\r\n        \r\n        <div class=\"col-md-6\">\r\n          <label for=\"ricevuta\" class=\"form-label\">Re\u00e7u ou preuve d'achat *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"ricevuta\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required form-control\" accept=\".jpg,.jpeg,.png,.pdf\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"ricevuta\" \/><\/span>\r\n          <small class=\"text-muted\">Limite: 3MB par fichier. Formats support\u00e9s: JPG, JPEG, PNG, PDF<\/small>\r\n          <div class=\"form-text\">T\u00e9l\u00e9chargez le re\u00e7u ou tout document prouvant l'achat<\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- 5. ACTION DEMAND\u00c9E ET EXP\u00c9DITION -->\r\n  <div class=\"row\">\r\n    <div class=\"col-12\">\r\n      <h3 class=\"mt-3 mb-1\">Action demand\u00e9e et exp\u00e9dition<\/h3>\r\n    <\/div>\r\n    <div class=\"py-2 px-3 card-form\">\r\n      <!-- Section Action demand\u00e9e -->\r\n      <div class=\"row mb-4\">\r\n        <div class=\"col-12\">\r\n          <h5 class=\"text-muted mb-3\">\ud83c\udfaf Action demand\u00e9e<\/h5>\r\n          <div class=\"row\">\r\n            <div class=\"col-md-12\">\r\n              <label for=\"azione\" class=\"form-label\">S\u00e9lectionnez l'action demand\u00e9e *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"azione\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-select\" aria-required=\"true\" aria-invalid=\"false\" name=\"azione\"><option value=\"\"><\/option><option value=\"Remplacement du produit\">Remplacement du produit<\/option><option value=\"Support \/ Assistance via WhatsApp\">Support \/ Assistance via WhatsApp<\/option><option value=\"Support \/ Assistance via e-Mail\">Support \/ Assistance via e-Mail<\/option><option value=\"Autre\">Autre<\/option><\/select><\/span>\r\n            <\/div>\r\n          <\/div>\r\n\r\n          <!-- Champ conditionnel pour \"Autre\" -->\r\n          <div data-id=\"altra-azione\" data-orig_data_id=\"altra-azione\"  class=\"\" data-class=\"wpcf7cf_group\">\r\n          <div class=\"row mt-3\">\r\n            <div class=\"col-md-12\">\r\n              <label for=\"altra_azione\" class=\"form-label\">Sp\u00e9cifiez l'action demand\u00e9e<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"altra_azione\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"altra_azione\" \/><\/span>\r\n            <\/div>\r\n          <\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <!-- Section Adresse d'exp\u00e9dition -->\r\n      <div class=\"row\">\r\n        <div class=\"col-12\">\r\n          <h5 class=\"text-muted mb-3\">\ud83d\udce6 Adresse d'exp\u00e9dition<\/h5>\r\n          <div class=\"form-text mb-3\">N\u00e9cessaire pour la gestion de la r\u00e9clamation<\/div>\r\n          <div class=\"row\">\r\n            <div class=\"col-md-8\">\r\n              <label for=\"indirizzo\" class=\"form-label\">Adresse compl\u00e8te *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"indirizzo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"indirizzo\" \/><\/span>\r\n            <\/div>\r\n            \r\n            <div class=\"col-md-4\">\r\n              <label for=\"civico\" class=\"form-label\">Num\u00e9ro de rue *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"civico\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"civico\" \/><\/span>\r\n            <\/div>\r\n            \r\n            <div class=\"col-md-4\">\r\n              <label for=\"provincia\" class=\"form-label\">D\u00e9partement *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"provincia\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-select\" aria-required=\"true\" aria-invalid=\"false\" name=\"provincia\"><option value=\"\"><\/option><option value=\"01\">01<\/option><option value=\"02\">02<\/option><option value=\"03\">03<\/option><option value=\"04\">04<\/option><option value=\"05\">05<\/option><option value=\"06\">06<\/option><option value=\"07\">07<\/option><option value=\"08\">08<\/option><option value=\"09\">09<\/option><option value=\"10\">10<\/option><option value=\"11\">11<\/option><option value=\"12\">12<\/option><option value=\"13\">13<\/option><option value=\"14\">14<\/option><option value=\"15\">15<\/option><option value=\"16\">16<\/option><option value=\"17\">17<\/option><option value=\"18\">18<\/option><option value=\"19\">19<\/option><option value=\"21\">21<\/option><option value=\"22\">22<\/option><option value=\"23\">23<\/option><option value=\"24\">24<\/option><option value=\"25\">25<\/option><option value=\"26\">26<\/option><option value=\"27\">27<\/option><option value=\"28\">28<\/option><option value=\"29\">29<\/option><option value=\"2A\">2A<\/option><option value=\"2B\">2B<\/option><option value=\"30\">30<\/option><option value=\"31\">31<\/option><option value=\"32\">32<\/option><option value=\"33\">33<\/option><option value=\"34\">34<\/option><option value=\"35\">35<\/option><option value=\"36\">36<\/option><option value=\"37\">37<\/option><option value=\"38\">38<\/option><option value=\"39\">39<\/option><option value=\"40\">40<\/option><option value=\"41\">41<\/option><option value=\"42\">42<\/option><option value=\"43\">43<\/option><option value=\"44\">44<\/option><option value=\"45\">45<\/option><option value=\"46\">46<\/option><option value=\"47\">47<\/option><option value=\"48\">48<\/option><option value=\"49\">49<\/option><option value=\"50\">50<\/option><option value=\"51\">51<\/option><option value=\"52\">52<\/option><option value=\"53\">53<\/option><option value=\"54\">54<\/option><option value=\"55\">55<\/option><option value=\"56\">56<\/option><option value=\"57\">57<\/option><option value=\"58\">58<\/option><option value=\"59\">59<\/option><option value=\"60\">60<\/option><option value=\"61\">61<\/option><option value=\"62\">62<\/option><option value=\"63\">63<\/option><option value=\"64\">64<\/option><option value=\"65\">65<\/option><option value=\"66\">66<\/option><option value=\"67\">67<\/option><option value=\"68\">68<\/option><option value=\"69\">69<\/option><option value=\"70\">70<\/option><option value=\"71\">71<\/option><option value=\"72\">72<\/option><option value=\"73\">73<\/option><option value=\"74\">74<\/option><option value=\"75\">75<\/option><option value=\"76\">76<\/option><option value=\"77\">77<\/option><option value=\"78\">78<\/option><option value=\"79\">79<\/option><option value=\"80\">80<\/option><option value=\"81\">81<\/option><option value=\"82\">82<\/option><option value=\"83\">83<\/option><option value=\"84\">84<\/option><option value=\"85\">85<\/option><option value=\"86\">86<\/option><option value=\"87\">87<\/option><option value=\"88\">88<\/option><option value=\"89\">89<\/option><option value=\"90\">90<\/option><option value=\"91\">91<\/option><option value=\"92\">92<\/option><option value=\"93\">93<\/option><option value=\"94\">94<\/option><option value=\"95\">95<\/option><\/select><\/span>\r\n            <\/div>\r\n            \r\n            <div class=\"col-md-4\">\r\n              <label for=\"comune\" class=\"form-label\">Ville *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"comune\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"comune\" \/><\/span>\r\n            <\/div>\r\n            \r\n            <div class=\"col-md-4\">\r\n              <label for=\"cap\" class=\"form-label\">Code postal *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"cap\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cap\" \/><\/span>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- 7. CONSENTEMENT AU TRAITEMENT DES DONN\u00c9ES -->\r\n  <div class=\"row my-3 py-3\">\r\n    <div class=\"col-12\">\r\n      <div class=\"form-check\">\r\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"consenso\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"consenso\" value=\"1\" class=\"form-check-input\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">J'accepte le traitement de mes donn\u00e9es personnelles pour la gestion de la r\u00e9clamation.<\/span><\/label><\/span><\/span><\/span>\r\n      <\/div>\r\n      \r\n      <div class=\"form-check\">\r\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"newsletter\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"newsletter\" value=\"1\" class=\"form-check-input\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">J'ai pris connaissance de la <a href=\"https:\/\/www.colussigroup.it\/privacy-policy\/\" target=\"_blank\">politique de confidentialit\u00e9<\/a>*<\/span><\/label><\/span><\/span><\/span>\r\n      <\/div>\r\n      \r\n      <div class=\"legal-text-container\">\r\n        <button type=\"button\" class=\"legal-toggle\" id=\"legalToggle\">\r\n          <span class=\"toggle-text\">Lire la politique de confidentialit\u00e9 compl\u00e8te<\/span>\r\n          <span class=\"toggle-icon\">\u25bc<\/span>\r\n        <\/button>\r\n        \r\n        <div class=\"legal-text\" id=\"legalText\">\r\n          <div class=\"legal-content\">\r\n            <h4>Politique de Confidentialit\u00e9 - RGPD<\/h4>\r\n            <p><strong>Conform\u00e9ment \u00e0 l'article 13 du R\u00e8glement (UE) 2016\/679 (RGPD)<\/strong>, nous vous informons que vos donn\u00e9es personnelles seront trait\u00e9es par Colussi Spa, Responsable du traitement, aux fins suivantes:<\/p>\r\n            \r\n            <div class=\"legal-section\">\r\n              <h5>Finalit\u00e9s du traitement:<\/h5>\r\n              <ul>\r\n                <li><strong>Gestion des r\u00e9clamations:<\/strong> Vous fournir une r\u00e9ponse appropri\u00e9e \u00e0 votre demande et assurer une gestion correcte des r\u00e9clamations<\/li>\r\n                <li><strong>Newsletter (uniquement avec consentement):<\/strong> Vous inscrire \u00e0 notre newsletter avec des informations sur les produits du groupe Colussi<\/li>\r\n              <\/ul>\r\n            <\/div>\r\n            \r\n            <div class=\"legal-section\">\r\n              <h5>Base juridique:<\/h5>\r\n              <ul>\r\n                <li>Art. 6, paragraphe 1, lettre b) RGPD - pour la gestion des r\u00e9clamations<\/li>\r\n                <li>Art. 6, paragraphe 1, lettre a) RGPD - pour la newsletter (uniquement avec consentement)<\/li>\r\n              <\/ul>\r\n            <\/div>\r\n            \r\n            <div class=\"legal-section\">\r\n              <h5>Conservation et droits:<\/h5>\r\n              <ul>\r\n                <li>Les donn\u00e9es seront conserv\u00e9es le temps n\u00e9cessaire \u00e0 la gestion de la r\u00e9clamation<\/li>\r\n                <li>Vous avez le droit d'acc\u00e8s, de rectification, de suppression et d'opposition aux donn\u00e9es<\/li>\r\n                <li>Les donn\u00e9es ne seront pas diffus\u00e9es ni transf\u00e9r\u00e9es \u00e0 l'\u00e9tranger<\/li>\r\n              <\/ul>\r\n            <\/div>\r\n            \r\n            <div class=\"legal-section\">\r\n              <h5>Contacts:<\/h5>\r\n              <p>Pour exercer vos droits, vous pouvez vous adresser \u00e0:<\/p>\r\n              <p><strong>Colussi SpA<\/strong><br>\r\n              Via Spadolini, 5 \u2013 20141 Milano \u2013 Italia<br>\r\n              Email: <a href=\"mailto:privacy@colussigroup.it\">privacy@colussigroup.it<\/a><\/p>\r\n            <\/div>\r\n            \r\n            <div class=\"legal-section\">\r\n              <p><small>La fourniture des donn\u00e9es marqu\u00e9es d'un * est obligatoire pour la gestion de la r\u00e9clamation. Pour la newsletter, elle est facultative et n\u00e9cessite votre consentement explicite.<\/small><\/p>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- PULSANTE DI INVIO -->\r\n  <div class=\"row\">\r\n    <div class=\"col-12 col-lg-6\">\r\n      <div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAABldWvm3Ng2eO2QU\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\r\n    <\/div>\r\n    <div class=\"col-12 col-lg-6\">\r\n      <input class=\"wpcf7-form-control wpcf7-submit has-spinner button button-primary\" type=\"submit\" value=\"Envoyer la r\u00e9clamation\" \/>\r\n    <\/div>\r\n  <\/div>\r\n<\/div> <div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><br>\n","protected":false},"excerpt":{"rendered":"<p>Pour toute information, signalement ou suggestion concernant les produits du Groupe Colussi, notre service client est \u00e0 votre disposition. Vous pouvez nous contacter via WhatsApp au 338 5037207 ou appeler le num\u00e9ro gratuit 800 865 143 (disponible du lundi au jeudi, de 13h30 \u00e0 17h30, et le vendredi, de 13h30 \u00e0 16h30). Remplissez le formulaire [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"inline_featured_image":false,"footnotes":""},"page_category":[],"class_list":["post-54","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/colussigroup.it\/servizio-clienti\/fr\/wp-json\/wp\/v2\/pages\/54","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/colussigroup.it\/servizio-clienti\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/colussigroup.it\/servizio-clienti\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/colussigroup.it\/servizio-clienti\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/colussigroup.it\/servizio-clienti\/fr\/wp-json\/wp\/v2\/comments?post=54"}],"version-history":[{"count":29,"href":"https:\/\/colussigroup.it\/servizio-clienti\/fr\/wp-json\/wp\/v2\/pages\/54\/revisions"}],"predecessor-version":[{"id":296,"href":"https:\/\/colussigroup.it\/servizio-clienti\/fr\/wp-json\/wp\/v2\/pages\/54\/revisions\/296"}],"wp:attachment":[{"href":"https:\/\/colussigroup.it\/servizio-clienti\/fr\/wp-json\/wp\/v2\/media?parent=54"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/colussigroup.it\/servizio-clienti\/fr\/wp-json\/wp\/v2\/page_category?post=54"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}