{"id":55,"date":"2025-04-09T11:05:28","date_gmt":"2025-04-09T09:05:28","guid":{"rendered":"https:\/\/colussigroup.it\/servizio-clienti\/servizio-clienti\/"},"modified":"2025-07-18T10:18:05","modified_gmt":"2025-07-18T08:18:05","slug":"servizio-clienti","status":"publish","type":"page","link":"https:\/\/colussigroup.it\/servizio-clienti\/de\/","title":{"rendered":"Kundendienst"},"content":{"rendered":"\n<div class=\"wp-block-group teaser-content has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--20)\">\n<p class=\"is-style-default\">F\u00fcr Informationen, Berichte oder Vorschl\u00e4ge zu Produkten der Colussi Group steht Ihnen unser Kundenservice gerne zur Verf\u00fcgung. Sie k\u00f6nnen uns per <strong>WhatsApp<\/strong> unter <a href=\"https:\/\/wa.me\/3385037207\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>338 5037207<\/strong><\/a> kontaktieren oder die <strong>geb\u00fchrenfreie Nummer<\/strong> <strong><a href=\"tel:800865143\" target=\"_blank\" rel=\"noreferrer noopener\">800 865 143<\/a><\/strong> anrufen (aktiv von Montag bis Donnerstag von 13:30 bis 17:30 Uhr und am Freitag von 13:30 bis 16:30 Uhr).<\/p>\n\n\n\n<p class=\"is-style-default\">F\u00fcllen Sie das untenstehende Online-Formular aus.<\/p>\n<\/div>\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f297-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"297\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/servizio-clienti\/de\/wp-json\/wp\/v2\/pages\/55#wpcf7-f297-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"297\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f297-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:297,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;altra-azione&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;azione&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Sonstiges&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;notice_dismissed_rollback-cf7-6.1.1&quot;:true}}\" \/>\n<\/fieldset>\n<!-- CONTENITORE DEL FORM -->\r\n<div class=\"form-container\">\r\n  <!-- 1. PERS\u00d6NLICHE DATEN DES KUNDEN -->\r\n  <div class=\"row\">\r\n    <div class=\"col-12\">\r\n      <h3 class=\"mt-3 mb-1\">Pers\u00f6nliche Daten des Kunden<\/h3>\r\n    <\/div>\r\n    <div class=\"py-2 px-3 card-form\">\r\n      <div class=\"row\">\r\n        <div class=\"col-md-6\">\r\n          <label for=\"nome\" class=\"form-label\">Vorname *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"nome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nome\" \/><\/span>\r\n        <\/div>\r\n        \r\n        <div class=\"col-md-6\">\r\n          <label for=\"cognome\" class=\"form-label\">Nachname *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"cognome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cognome\" \/><\/span>\r\n        <\/div>\r\n        \r\n        <div class=\"col-md-6\">\r\n          <label for=\"email\" class=\"form-label\">E-Mail *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\r\n        <\/div>\r\n        \r\n        <div class=\"col-md-6\">\r\n          <label for=\"telefono\" class=\"form-label\">Telefonnummer *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telefono\" \/><\/span>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- 2. PRODUKT- ODER MARKENINFORMATIONEN -->\r\n  <div class=\"row\">\r\n    <div class=\"col-12\">\r\n      <h3 class=\"mt-3 mb-1\">Produkt- oder Markeninformationen<\/h3>\r\n    <\/div>\r\n    <div class=\"py-2 px-3 card-form\">\r\n      <div class=\"row\">\r\n        <!-- Grundlegende Produktinformationen -->\r\n        <div class=\"col-md-4\">\r\n          <label for=\"brand\" class=\"form-label\">Marke *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"brand\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-select\" aria-required=\"true\" aria-invalid=\"false\" name=\"brand\"><option value=\"\"><\/option><option value=\"Agnesi\">Agnesi<\/option><option value=\"Colussi\">Colussi<\/option><option value=\"Del Monte\">Del Monte<\/option><option value=\"Giovanni Parenti\">Giovanni Parenti<\/option><option value=\"GranTurchese\">GranTurchese<\/option><option value=\"La Suissa\">La Suissa<\/option><option value=\"Misura\">Misura<\/option><option value=\"Pastificio Plin\">Pastificio Plin<\/option><option value=\"Sapori 1832\">Sapori 1832<\/option><option value=\"Vialetto\">Vialetto<\/option><\/select><\/span>\r\n        <\/div>\r\n        \r\n        <div class=\"col-md-4\">\r\n          <label for=\"prodotto\" class=\"form-label\">Produkt-\/Dienstleistungsname *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"prodotto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"prodotto\" \/><\/span>\r\n        <\/div>\r\n        \r\n        <div class=\"col-md-4\">\r\n          <label for=\"gusto\" class=\"form-label\">Geschmack oder spezifische Produkthinweise *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"gusto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"gusto\" \/><\/span>\r\n        <\/div>\r\n      <\/div>\r\n      \r\n      <!-- Abschnitt mit Referenzbildern -->\r\n      <div class=\"row mt-4\">\r\n        <div class=\"col-12\">\r\n          <h5 class=\"text-muted mb-3\">\ud83d\udccd Produktidentifikationsinformationen<\/h5>\r\n        <\/div>\r\n        \r\n        <!-- Losnummer und MHD\/Verfallsdatum mit Losnummer-Bild -->\r\n        <div class=\"col-md-12 mb-4\">\r\n          <div class=\"row align-items-start\">\r\n            <!-- Losnummer-Bild links -->\r\n            <div class=\"col-md-4\">\r\n              <div class=\"reference-image-side\">\r\n                <div class=\"image-container\">\r\n                  <img decoding=\"async\" src=\"https:\/\/colussigroup.it\/servizio-clienti\/wp-content\/uploads\/lotto.jpg\" alt=\"Beispiel Losnummer\" class=\"reference-img\"\/>\r\n                  <div class=\"image-caption\">\ud83d\udccb Losnummer<\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            \r\n            <!-- Felder rechts -->\r\n            <div class=\"col-md-8\">\r\n              <div class=\"row\">\r\n                <div class=\"col-md-6\">\r\n                  <label for=\"lotto\" class=\"form-label\">Losnummer *<\/label>\r\n                  <span class=\"wpcf7-form-control-wrap\" data-name=\"lotto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"lotto\" \/><\/span>\r\n                  <div class=\"form-text\">Geben Sie die auf der Verpackung aufgedruckte Losnummer ein<\/div>\r\n                <\/div>\r\n                \r\n                <div class=\"col-md-6\">\r\n                  <label for=\"tmc_scadenza\" class=\"form-label\">MHD\/Verfallsdatum *<\/label>\r\n                  <span class=\"wpcf7-form-control-wrap\" data-name=\"tmc_scadenza\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"tmc_scadenza\" \/><\/span>\r\n                  <div class=\"form-text\">Geben Sie das Verfallsdatum oder MHD (Mindesthaltbarkeitsdatum) ein<\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n        \r\n        <!-- EAN-Code mit Bild -->\r\n        <div class=\"col-md-12\">\r\n          <div class=\"row align-items-start\">\r\n            <!-- EAN-Bild links -->\r\n            <div class=\"col-md-4\">\r\n              <div class=\"reference-image-side\">\r\n                <div class=\"image-container\">\r\n                  <img decoding=\"async\" src=\"https:\/\/colussigroup.it\/servizio-clienti\/wp-content\/uploads\/ean.jpg\" alt=\"Beispiel EAN-Code\" class=\"reference-img\"\/>\r\n                  <div class=\"image-caption\">\ud83d\udcca EAN-Code<\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n            \r\n            <!-- EAN-Feld rechts -->\r\n            <div class=\"col-md-8\">\r\n              <label for=\"ean\" class=\"form-label\">EAN-Code *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"ean\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"ean\" \/><\/span>\r\n              <div class=\"form-text\">\r\n                <strong>WICHTIG:<\/strong> Bei Multipacks geben Sie den EAN-Code des Multipacks selbst ein, nicht den der einzelnen Portion.\r\n                Der EAN-Code befindet sich normalerweise unter dem Barcode auf der Verpackung.\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- 3. PROBLEMBESCHREIBUNG -->\r\n  <div class=\"row\">\r\n    <div class=\"col-12\">\r\n      <h3 class=\"mt-3 mb-1\">Problembeschreibung<\/h3>\r\n    <\/div>\r\n    <div class=\"py-2 px-3 card-form\">\r\n      <div class=\"row\">\r\n        <div class=\"col-12\">\r\n          <label for=\"problema\" class=\"form-label\">Beschreiben Sie das aufgetretene Problem im Detail *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"problema\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" name=\"problema\"><\/textarea><\/span>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- 4. UNTERST\u00dcTZUNGSDOKUMENTATION -->\r\n  <div class=\"row\">\r\n    <div class=\"col-12\">\r\n      <h3 class=\"mt-3 mb-1\">Unterst\u00fctzungsdokumentation<\/h3>\r\n    <\/div>\r\n    <div class=\"py-2 px-3 card-form\">\r\n      <div class=\"row g-3\">\r\n        <div class=\"col-md-6\">\r\n          <label for=\"foto\" class=\"form-label\">Produktfotos anh\u00e4ngen *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"foto\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required form-control\" accept=\".jpg,.jpeg,.png,.webp\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"foto\" \/><\/span>\r\n          <small class=\"text-muted\">Limit: 3MB pro Datei. Unterst\u00fctzte Formate: JPG, JPEG, PNG, WebP<\/small>\r\n          <div class=\"form-text\">\r\n            Laden Sie ein oder mehrere Produktfotos hoch, um den Grund der Beschwerde zu verdeutlichen. \r\n            Dies erm\u00f6glicht es uns, die Berechtigung der Meldungen besser zu bewerten.\r\n            Sie k\u00f6nnen Fotos des Produkts, der Verpackung oder eventueller festgestellter Sch\u00e4den hochladen.\r\n          <\/div>\r\n        <\/div>\r\n        \r\n        <div class=\"col-md-6\">\r\n          <label for=\"ricevuta\" class=\"form-label\">Kassenbon oder Kaufnachweis *<\/label>\r\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"ricevuta\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required form-control\" accept=\".jpg,.jpeg,.png,.pdf\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"ricevuta\" \/><\/span>\r\n          <small class=\"text-muted\">Limit: 3MB pro Datei. Unterst\u00fctzte Formate: JPG, JPEG, PNG, PDF<\/small>\r\n          <div class=\"form-text\">Laden Sie den Kassenbon oder ein Dokument hoch, das den Kauf nachweist<\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- 5. GEW\u00dcNSCHTE MASSNAHME UND VERSAND -->\r\n  <div class=\"row\">\r\n    <div class=\"col-12\">\r\n      <h3 class=\"mt-3 mb-1\">Gew\u00fcnschte Ma\u00dfnahme und Versand<\/h3>\r\n    <\/div>\r\n    <div class=\"py-2 px-3 card-form\">\r\n      <!-- Abschnitt Gew\u00fcnschte Ma\u00dfnahme -->\r\n      <div class=\"row mb-4\">\r\n        <div class=\"col-12\">\r\n          <h5 class=\"text-muted mb-3\">\ud83c\udfaf Gew\u00fcnschte Ma\u00dfnahme<\/h5>\r\n          <div class=\"row\">\r\n            <div class=\"col-md-12\">\r\n              <label for=\"azione\" class=\"form-label\">W\u00e4hlen Sie die gew\u00fcnschte Ma\u00dfnahme *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"azione\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-select\" aria-required=\"true\" aria-invalid=\"false\" name=\"azione\"><option value=\"\"><\/option><option value=\"Produkterstattung\">Produkterstattung<\/option><option value=\"Support \/ Hilfe \u00fcber WhatsApp\">Support \/ Hilfe \u00fcber WhatsApp<\/option><option value=\"Support \/ Hilfe \u00fcber E-Mail\">Support \/ Hilfe \u00fcber E-Mail<\/option><option value=\"Sonstiges\">Sonstiges<\/option><\/select><\/span>\r\n            <\/div>\r\n          <\/div>\r\n\r\n          <!-- Bedingtes Feld f\u00fcr \"Sonstiges\" -->\r\n          <div data-id=\"altra-azione\" data-orig_data_id=\"altra-azione\"  class=\"\" data-class=\"wpcf7cf_group\">\r\n          <div class=\"row mt-3\">\r\n            <div class=\"col-md-12\">\r\n              <label for=\"altra_azione\" class=\"form-label\">Spezifizieren Sie die gew\u00fcnschte Ma\u00dfnahme<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"altra_azione\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"altra_azione\" \/><\/span>\r\n            <\/div>\r\n          <\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <!-- Abschnitt Versandadresse -->\r\n      <div class=\"row\">\r\n        <div class=\"col-12\">\r\n          <h5 class=\"text-muted mb-3\">\ud83d\udce6 Versandadresse<\/h5>\r\n          <div class=\"form-text mb-3\">Erforderlich f\u00fcr die Bearbeitung der Beschwerde<\/div>\r\n          <div class=\"row\">\r\n            <div class=\"col-md-8\">\r\n              <label for=\"indirizzo\" class=\"form-label\">Vollst\u00e4ndige Adresse *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"indirizzo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"indirizzo\" \/><\/span>\r\n            <\/div>\r\n            \r\n            <div class=\"col-md-4\">\r\n              <label for=\"civico\" class=\"form-label\">Hausnummer *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"civico\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"civico\" \/><\/span>\r\n            <\/div>\r\n            \r\n            <div class=\"col-md-4\">\r\n              <label for=\"provincia\" class=\"form-label\">Bundesland *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"provincia\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-select\" aria-required=\"true\" aria-invalid=\"false\" name=\"provincia\"><option value=\"\"><\/option><option value=\"BW\">BW<\/option><option value=\"BY\">BY<\/option><option value=\"BE\">BE<\/option><option value=\"BB\">BB<\/option><option value=\"HB\">HB<\/option><option value=\"HH\">HH<\/option><option value=\"HE\">HE<\/option><option value=\"MV\">MV<\/option><option value=\"NI\">NI<\/option><option value=\"NW\">NW<\/option><option value=\"RP\">RP<\/option><option value=\"SL\">SL<\/option><option value=\"SN\">SN<\/option><option value=\"ST\">ST<\/option><option value=\"SH\">SH<\/option><option value=\"TH\">TH<\/option><\/select><\/span>\r\n            <\/div>\r\n            \r\n            <div class=\"col-md-4\">\r\n              <label for=\"comune\" class=\"form-label\">Stadt *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"comune\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"comune\" \/><\/span>\r\n            <\/div>\r\n            \r\n            <div class=\"col-md-4\">\r\n              <label for=\"cap\" class=\"form-label\">PLZ *<\/label>\r\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"cap\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cap\" \/><\/span>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- 7. EINVERST\u00c4NDNIS ZUR DATENVERARBEITUNG -->\r\n  <div class=\"row my-3 py-3\">\r\n    <div class=\"col-12\">\r\n      <div class=\"form-check\">\r\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"consenso\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"consenso\" value=\"1\" class=\"form-check-input\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Ich stimme der Verarbeitung meiner personenbezogenen Daten zur Bearbeitung der Beschwerde zu.<\/span><\/label><\/span><\/span><\/span>\r\n      <\/div>\r\n      \r\n      <div class=\"form-check\">\r\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"newsletter\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"newsletter\" value=\"1\" class=\"form-check-input\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Ich habe die <a href=\"https:\/\/www.colussigroup.it\/privacy-policy\/\" target=\"_blank\">Datenschutzerkl\u00e4rung<\/a> zur Kenntnis genommen*<\/span><\/label><\/span><\/span><\/span>\r\n      <\/div>\r\n      \r\n      <div class=\"legal-text-container\">\r\n        <button type=\"button\" class=\"legal-toggle\" id=\"legalToggle\">\r\n          <span class=\"toggle-text\">Vollst\u00e4ndige Datenschutzerkl\u00e4rung lesen<\/span>\r\n          <span class=\"toggle-icon\">\u25bc<\/span>\r\n        <\/button>\r\n        \r\n        <div class=\"legal-text\" id=\"legalText\">\r\n          <div class=\"legal-content\">\r\n            <h4>Datenschutzerkl\u00e4rung - DSGVO<\/h4>\r\n            <p><strong>Gem\u00e4\u00df Artikel 13 der Verordnung (EU) 2016\/679 (DSGVO)<\/strong> informieren wir Sie, dass Ihre personenbezogenen Daten von Colussi Spa, Verantwortlicher f\u00fcr die Verarbeitung, zu folgenden Zwecken verarbeitet werden:<\/p>\r\n            \r\n            <div class=\"legal-section\">\r\n              <h5>Verarbeitungszwecke:<\/h5>\r\n              <ul>\r\n                <li><strong>Beschwerdeverwaltung:<\/strong> Ihnen eine angemessene Antwort auf Ihre Anfrage zu geben und eine ordnungsgem\u00e4\u00dfe Bearbeitung der Beschwerden zu gew\u00e4hrleisten<\/li>\r\n                <li><strong>Newsletter (nur mit Einverst\u00e4ndnis):<\/strong> Sie f\u00fcr unseren Newsletter mit Informationen \u00fcber die Produkte der Colussi-Gruppe anzumelden<\/li>\r\n              <\/ul>\r\n            <\/div>\r\n            \r\n            <div class=\"legal-section\">\r\n              <h5>Rechtsgrundlage:<\/h5>\r\n              <ul>\r\n                <li>Art. 6 Abs. 1 lit. b) DSGVO - f\u00fcr die Beschwerdeverwaltung<\/li>\r\n                <li>Art. 6 Abs. 1 lit. a) DSGVO - f\u00fcr den Newsletter (nur mit Einverst\u00e4ndnis)<\/li>\r\n              <\/ul>\r\n            <\/div>\r\n            \r\n            <div class=\"legal-section\">\r\n              <h5>Aufbewahrung und Rechte:<\/h5>\r\n              <ul>\r\n                <li>Die Daten werden f\u00fcr die zur Beschwerdeverwaltung erforderliche Zeit aufbewahrt<\/li>\r\n                <li>Sie haben das Recht auf Zugang, Berichtigung, L\u00f6schung und Widerspruch gegen die Daten<\/li>\r\n                <li>Die Daten werden weder verbreitet noch ins Ausland \u00fcbertragen<\/li>\r\n              <\/ul>\r\n            <\/div>\r\n            \r\n            <div class=\"legal-section\">\r\n              <h5>Kontakte:<\/h5>\r\n              <p>Um Ihre Rechte auszu\u00fcben, k\u00f6nnen Sie sich wenden an:<\/p>\r\n              <p><strong>Colussi SpA<\/strong><br>\r\n              Via Spadolini, 5 \u2013 20141 Milano \u2013 Italia<br>\r\n              E-Mail: <a href=\"mailto:privacy@colussigroup.it\">privacy@colussigroup.it<\/a><\/p>\r\n            <\/div>\r\n            \r\n            <div class=\"legal-section\">\r\n              <p><small>Die Bereitstellung der mit * gekennzeichneten Daten ist f\u00fcr die Beschwerdeverwaltung obligatorisch. F\u00fcr den Newsletter ist sie fakultativ und erfordert Ihre ausdr\u00fcckliche Zustimmung.<\/small><\/p>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- PULSANTE DI INVIO -->\r\n  <div class=\"row\">\r\n    <div class=\"col-12 col-lg-6\">\r\n      <div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAABldWvm3Ng2eO2QU\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\r\n    <\/div>\r\n    <div class=\"col-12 col-lg-6\">\r\n      <input class=\"wpcf7-form-control wpcf7-submit has-spinner button button-primary\" type=\"submit\" value=\"Beschwerde einreichen\" \/>\r\n    <\/div>\r\n  <\/div>\r\n<\/div> <div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><br>\n","protected":false},"excerpt":{"rendered":"<p>F\u00fcr Informationen, Berichte oder Vorschl\u00e4ge zu Produkten der Colussi Group steht Ihnen unser Kundenservice gerne zur Verf\u00fcgung. Sie k\u00f6nnen uns per WhatsApp unter 338 5037207 kontaktieren oder die geb\u00fchrenfreie Nummer 800 865 143 anrufen (aktiv von Montag bis Donnerstag von 13:30 bis 17:30 Uhr und am Freitag von 13:30 bis 16:30 Uhr). F\u00fcllen Sie das [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"inline_featured_image":false,"footnotes":""},"page_category":[],"class_list":["post-55","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/colussigroup.it\/servizio-clienti\/de\/wp-json\/wp\/v2\/pages\/55","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/colussigroup.it\/servizio-clienti\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/colussigroup.it\/servizio-clienti\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/colussigroup.it\/servizio-clienti\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/colussigroup.it\/servizio-clienti\/de\/wp-json\/wp\/v2\/comments?post=55"}],"version-history":[{"count":27,"href":"https:\/\/colussigroup.it\/servizio-clienti\/de\/wp-json\/wp\/v2\/pages\/55\/revisions"}],"predecessor-version":[{"id":299,"href":"https:\/\/colussigroup.it\/servizio-clienti\/de\/wp-json\/wp\/v2\/pages\/55\/revisions\/299"}],"wp:attachment":[{"href":"https:\/\/colussigroup.it\/servizio-clienti\/de\/wp-json\/wp\/v2\/media?parent=55"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/colussigroup.it\/servizio-clienti\/de\/wp-json\/wp\/v2\/page_category?post=55"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}